Metrics Glossary

All the metrics you have to know to optimize you time while using any Sprint Report templates.

Defect Density

Sprint Progress and Efficiency

Lead Time

Development Process and Efficiency

Net Promoter Score (NPS)

Customer Satisfaction and Loyalty

Number of Automated Tests Runs per Sprint

Quality Assurance and Testing

Number of Code Reviews Completed per Sprint

Quality Assurance and Testing

Number of Customer Support Tickets Closed per Sprint

Customer Satisfaction and Loyalty

Number of Customer Support Tickets Escalated per Sprint

Customer Satisfaction and Loyalty

Number of Customer Support Tickets Opened per Sprint

Customer Satisfaction and Loyalty

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